Any goods, which are damaged or defective, or which are not otherwise in accordance with the customer’s order, may be returned to yamasakiot.com within a reasonable time after delivery, at no cost to the customer. Within 7 days of the delivery date, yamasakiot.com must be notified of delivery errors including non-delivery, delivery of incorrect quantities or incorrect goods. The customer will have the benefit of any applicable manufacturers’ warranties in respect of goods to the extent permissible and yamasakiot.com will provide all reasonable assistance to facilitate a customer’s warranty claim. The benefits given by such warranties are in addition to other rights and remedies available to the customer under the Australian Consumer Law.
For product returns or warranty claims please contact our customer support team via phone anywhere in Australia on 03 8761 6622 or via email email@example.com. You must contact Customer Support and obtain a Return Advice number before sending goods back to yamasakiot.com